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The leader in network integration and installation since 1987

ICNS Remote IT Support

From our humble beginnings as a networking cable installation company, quality and customer service have been at the core of ICNS. Because of our unparalleled attention to detail and genuine personal interest in the success of our clients, we’ve grown to become a global pioneer in network technology through word of mouth from satisfied customers.

No matter the size of your business, we can provide you with network integration, installation and consulting products and services — all guaranteed to meet or exceed industry standards — and all guaranteed to minimize downtime.

Technology is impersonal, but your IT provider shouldn't be

Unlike our competition, we concentrate on the details that are important to you and are committed to the success of your business. We pride ourselves on being big enough to provide all the services and coverage areas of the larger communications companies. But we’re also personal enough to ensure our services are perfectly customized to your exact needs.

With one call, we can create a complete network — from design, to installation, to support. Our global outreach means that whether you’re near our Ohio headquarters… across the country… or across the world… we can meet all of your IT and networking needs.

ICNS is your best resource for network cabling, IT support, and technology consulting


 “Jim is the only computer consultant who will tell you the truth!”As we’ve expanded our business, Jim and ICNS have been there every step of the way.  You take the time to really help me understandhow my technology can work for me.  It’s not my field.  If I say, “here is how I want something to work”.  You make it happen!There is no wait time at all.  ICNS customer service is top notch! No matter how big or small of a project, you are right here to help!I value the immediate response time, it is amazing! You let me work on my business not in my business.

Steven Walbolt-President, MDG Flooring

Without the help and support of ICNS, our organization would have significant challenges maintaining our competitive advantage.Any firm can maintain your server or make sure your firewalls are up to date, ICNS sets themselves apart through their prompt service and the strong relationship we have with the entire company.  They respect the resources you have and treat you like family.ICNS has been a wonderful partner in supporting our work.

Sean Shacklett, Executive Director, Komen Northeast Ohio

ICNS allows us to easily budget for our IT systems, most things are covered by the standard monthly fee.  They are so easy to work with and very knowledgeable, all of our issues are resolved quickly, seamlessly and efficiently.

Darcy Erickson, Jade Products Inc

There are no more wasted hours or days waiting for service or repair. Having ICNS manage our computer systems takes the dailyworry out of our day.  We know that they have monitored our systems 24/7 and have taken care of any issues that wouldhave disrupted our daily work flow and keep our business running efficiently.

Theresa Medina, UAW Local 1250

With ICNS, the attention is quick; the solutions are REAL solutions, not band-aids or work arounds.We have never had to wait or wonder when issues were going to be fixed. You get a very upfront, honest, and knowledgeable solutionin ICNS—and we appreciate those 3 things the most when choosing to do business with others.

Ty Morris, JTC Contracting

Andrea GutkaWomansafe

ICNS is incredibly responsive, doesn't fear the challenge of a new project, and works with client’s best integration practices. They are confident and knowledgeable.  Be honest and upfront, let them know what your budget constraints are, let them know what your ultimate goals are...they will listen and work with you meet your goals.

Andrea Gutka, Womensafe