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Case Studies

Hathaway Brown School


In 2011, Hathaway Brown started a 1-to-1 program, providing every student with an Apple iPad to enhance learning in their early childhood, primary and middle schools. In addition, Hathaway Brown implemented a BYOD program, enabling faculty and staff to utilize their personal smart phones, tablets and laptops. These eLearning initiatives made the WLAN’s reliability, security, and scalability absolutely critical but the influx of mobile devices was overwhelming the existing network. The network needed to be upgraded to support dramatically more mobile devices in each classroom, needed to be easily deployed and managed to have consistent experience for every student, and the network needed to include enhanced support for the school’s devices of choice – Apple iPads.

ICNS Solution

ICNS worked closely with Hathaway Brown to evaluate several networking vendors including Juniper, Enterasys, Aruba and Cisco before selecting Aerohive. Ultimately, ICNS chose Aerohive for its strong feature set and cost-effective, controllerless WIFI solution. Hathaway Brown is currently utilizing Aerohive’s cloud-based HiveManager Online network management system, AP121s, AP330s and Bonjour Gateway.

  • Aerohive’s HiveManager Online provides Hathaway Brown with the ability to centrally manage the network, gain visibility and easily access the system from any Internet connected device.
  • Hathaway Brown’s BYOD users can now simply connect with their domain credentials, eliminating shared passwords and improving overall security, and work without any delays or issues.

Aloft Hotel, Cleveland


ICNS was originally hired solely as a technology consultant for the electrical contractor on the Aloft Hotel project. After an initial meeting with local Aloft management, it became clear that they were completely overwhelmed by the specific technology requirements mandated by the hotel’s parent company. After putting together a detailed assessment of the project needs and all of the moving pieces, Aloft hired ICNS to oversee technology integration for the entire facility.

ICNS Solution

ICNS worked with the management for the Aloft Downtown Cleveland Hotel to ensure the brand standards were exceeded for the parent company. Coordination was maintained with the hotel brand, local management, construction management, owner’s representation & various vendors contracted by the owners for the completion of the technology within the hotel.

ICNS assisted with the design, procurement & implementation of following technologies on the property:

  • Wireless Networks: Corporate and Guest
  • Network Infrastructure: Hardware & Software
  • Cabling Infrastructure/Fiber Optic Infrastructure
  • CATV & Video Distribution: In-Room Entertainment
  • Incoming Services/Circuits
  • Property Management System
  • Business Center
  • RFID Guest Room Locks
  • Radio Communications
  • Phone Systems: Guest Room Phones, Public Area & Corporate
  • Public Area Video Displays
  • Point of Sale Systems

Tall Ships


In late June, 2013, ICNS got an urgent call that the Tall Ships would be coming to Cleveland over the 4th of July weekend, and they still needed a solution for wireless communication at the festival site. With only one week to implement the required technology, ICNS accepted the challenge. It was imperative that the WIFI network support iPads, smart phones, vendor’s credit card terminals and the devices that the crew on each of the ships would bring.

ICNS Solution

Relying on its premier partners, Verizon Wireless and Aerohive, ICNS put together a comprehensive plan that would give the Tall Ships festival the service it needed. They selected a Verizon 4G router to establish a reliable Internet connection. From there, ICNS used the Aerohive HiveManager to plot the potential locations and signal strength. Because Aerohive Wireless does not require a controller to be in place for the system, ICNS used the web-based HiveManager software to quickly set up the wireless network. The festival organizers remarked about how they have never seen an installation go up so quickly and without a single hiccup.

ICNS is your best resource for network cabling, IT support, and technology consulting


"ICNS provides all Telephone as well as Ethernet devices and cabling installations to support Voice/Data Communications, Process Control and RFID for our 130,000 SQFT manufacturing facility in Medina, OH. I find their Workmanship, Project Management and Customer Care to be reasonably priced, of good quality and delivered on time. I anticipate a long mutually beneficial relationship with ICNS and wish them success in all their endeavors."

"Forest City contacted ICNS for assistance with a cabling issue at a remote property. It was a Friday evening, shortly after 5:00pm EST and the property with troubles was located in California, several time zones away. There was a severe issue with the T1 data circuit that the business depended on completely. Forest City called ICNS and provided them with the details of the situation and they were able to provide a technician on-site within the hour. Once on-site, the technicians were able to specifically identify the problem. The speedy response from ICNS was impressive and appreciated. It is reassuring to know that we (Forest City) can depend on ICNS for consistently great service, especially in times of emergencies."

"The Cuyahoga County Domestic Relations court has enjoyed a very successful working relationship with ICNS since 1998. We contracted with this company to install Cat5 cabling throughout this old building prior to our installation of a new computer system. The company worked quietly and without incident during court hours and when necessary, worked after normal business hours to complete the project. We have used ICNS and continue to utilize their services to the present time. I hope our court can continue this working relationship with this company."

"Just wanted to send you guys a "Thank you" note for applying confirmation during our migration for site 288 - Alabama Plant 21. It really was appreciated and offered your continued support for this difficult program."

"ICNS has been the Cleveland Heights-University Heights Public Library's data line installer of choice for more years than I can count. Most recently, they performed all cabling for both data and telephones throughout the $15 million renovation of our Main Library. This work included cat 5 and fiber wiring as well as the installation of all patch panels and racks on three floors of two buildings. During the many months of this complex project, we found all ICNS' employees to be professional, knowledgeable and extremely easy to work with. Their work came in on estimate and, at the last minute, when we needed additional work done very quickly, they performed it exactly to our specifications and at a reasonable price, despite the overtime. I give my unqualified recommendation of ICNS to any organization needing data line and telecommunications equipment installation."

"I just wanted to let you know we are extremely pleased with the work and the services that ICNS recently performed for ASC. The cabling job and the move of the access control system, the door audio/visual system, and our IP cameras were done exactly to our requirements. When there were questions, we were always asked to make sure the work was being done correctly and how we wanted it. ICNS made our move so incredible easy. I wish all the vendors we work with were as reliable, diligent, and did the same quality of work as we received from ICNS. I recommend your company to everyone I can."